Customer Spotlight: Town of Southern Pines, North Carolina

The Town of Southern Pines transitioned to BSI Online in late 2015. Their program started small with 93 devices and it was a traditional, manual program, such as, collecting the occasional test report faxed or emailed in and preparing/sending annual notifications.

Since transitioning to our automated website, utilizing BSI’s expertise and additional remediation services we offer, their program has grown by nearly 93% to 1,318 devices and maintain a 98% compliance. Yes, you read that right…the program has grown 93% in less than 3 years AND a 98% compliance.

Since the program is automated, letters are generated automatically, testers enter their credentials and test reports online and your database is updated in real-time. No waiting for faxes or emails, no chasing down a testing company for their license, everything is done by BSI and automated, freeing up your time for enforcement, compliance, and other value-added tasks in your department.

Check out the testimonial from Ron Istre, Utilities Superintendent with the Town of Southern Pines: “I am very pleased with the partnership we have. You and your staff have been very professional in assistance with implementation of our program. I look forward to our continued cooperation to help keep our water safe.”

Need help managing your backflow data, test reports, testing companies, and need help staying compliant with the EPA mandated cross-connection control requirements? Contact us today!

2018-06-19T13:33:43+00:00