Most people, when they hear outsourcing, get scared. Whether the fear of the contractor “replacing” their job or fear of not getting the same service as you would be handling the job internally. Speaking from our market and field, we do not “replace” an employee or a person’s job but supplement to make running a cross-connection control program more efficient and easier to manage. There are nuances associated with running a great backflow program (most are mandated by the EPA!), which require municipalities to still have a hand in the program, especially when it comes to enforcement and compliance.

Simply, we help manage the administrative duties and mundane tasks many employees do not have time for. With growing EPA requirements and population sizes, backflow often gets left on the backburner for water quality and infrastructure. This does not make backflow/cross-connection any less important, but it is the reality across the country with growing regulations and less municipal staff.

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